Terms & Conditions

TERMS & CONDITIONS

Overview

This website is operated by Victoria Whitmore Atelier. Throughout the site, the terms “we,” “us,” and “our” refer to Victoria Whitmore Atelier. We provide this website, including all information, tools, and services made available through it, to you—the user—on the condition that you accept the terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage with our Service and agree to be bound by these Terms & Conditions (also referred to as “Terms of Use” or “TOS”), including any additional policies referenced here or accessible via links. These Terms apply to all users of the site, including visitors, customers, merchants, vendors, and content contributors.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all terms and conditions, you may not access the website or use any services. If these Terms are interpreted as an offer, acceptance is strictly limited to these Terms.

Any new features or tools added to the website are also subject to these Terms. You can review the latest version of these Terms at any time on this page.

We may update, revise, or replace any portion of these Terms at our discretion by posting changes on our website.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your place of residence, or that you are the legal age of majority and have given permission for any minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Service (including, without limitation, intellectual property laws).

You must not transmit viruses, worms, or any destructive code.

Any breach of these Terms may result in immediate termination of your access to the Service.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding payment card details) may be transferred unencrypted and may involve:
(a) transmissions across various networks, and
(b) changes to meet technical requirements of networks or devices.

Payment card information is always encrypted during transmission.

You agree not to copy, reproduce, duplicate, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

Headings are included for convenience only and do not limit or affect these Terms.

SECTION 3 — INFORMATION ACCURACY, COMPLETENESS & UPDATES

We are not responsible if information on this site is not accurate, complete, or current. All materials are provided for general information only and should not be relied upon as the only basis for making decisions without consulting more reliable sources.

Any reliance on site content is at your own risk. The site may contain historical information, which is provided for reference and is not necessarily current.

We may update the site content at any time, but we are not obligated to update any information. You agree it is your responsibility to monitor changes to our website.

SECTION 4 — SERVICE AND PRICE CHANGES

Product prices may change without notice.

We may modify, suspend, or discontinue the Service (or any part of it) at any time without notice. We are not liable to you or any third party for changes, price adjustments, suspension, or discontinuation.

Contract Formation

Product listings on our website are not a legally binding offer; they are an invitation to place an order. When you click the purchase/checkout button, you submit an offer to buy. You will receive an automated order confirmation email acknowledging receipt—this does not constitute acceptance of your offer. Acceptance occurs when we confirm dispatch of your order (or otherwise confirm acceptance).

Warranty

Your statutory warranty rights remain unaffected.

SECTION 5 — PRODUCTS & AVAILABILITY

Certain items may only be available online and may have limited availability. Returns and exchanges are handled according to our Return & Refund Policy.

We make every reasonable effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the true colors.

We may, at our discretion, limit sales of our products to any person, region, or jurisdiction and may limit quantities sold per order.

Product descriptions and pricing may be updated at any time without notice. We may discontinue any product at any time. Any offer on this site is void where prohibited.

We do not guarantee that the quality of any product, service, or information will meet every expectation or that errors will always be corrected.

International Shipping Notice: Some orders may be fulfilled and shipped directly from our international partners. Any applicable customs fees, import duties, or local taxes imposed by your country are the customer’s responsibility.

SECTION 6 — BILLING & ACCOUNT DETAILS

We reserve the right to refuse, limit, or cancel any order. We may restrict quantities purchased per person, household, or order. These restrictions may apply to orders placed using the same customer account, payment method, billing address, and/or shipping address.

If we adjust or cancel an order, we may attempt to notify you using the contact information provided at checkout.

You agree to provide accurate, complete, and up-to-date purchase and account information, including email address and payment details, so we can process transactions and contact you when needed.

For details on returns, please review our Return & Refund Policy.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not control.

You acknowledge that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind, and without endorsement. We are not responsible for any issues arising from your use of optional third-party tools.

Your use of any third-party tools is at your own discretion and risk, and you should review the terms of the applicable provider(s).

SECTION 8 — THIRD-PARTY LINKS

Some content, products, or services available through our website may include materials from third parties.

Third-party links may direct you to websites not affiliated with us. We are not responsible for evaluating or verifying third-party content and do not warrant the accuracy of external materials.

We are not liable for any harm or damages related to third-party websites or transactions. Please review their policies carefully. Any complaints about third-party products or services should be directed to the third party.

SECTION 9 — COMMENTS, FEEDBACK & SUBMISSIONS

If you send us ideas, suggestions, proposals, plans, or other materials (collectively “Submissions”), whether requested or unsolicited, you agree that we may use them without restriction, including editing, publishing, distributing, translating, and displaying them in any medium.

We are not obligated to:

  1. keep Submissions confidential,

  2. pay compensation, or

  3. respond to Submissions.

We may monitor, edit, or remove content that we believe (in our sole judgment) is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms.

You agree your Submissions will not violate third-party rights and will not contain harmful code or malware. You must not impersonate others or provide misleading information. You are solely responsible for your Submissions.

Customs & import charges: Any additional customs clearance fees and/or import duties are not included in the item price and remain the customer’s responsibility.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES & OMISSIONS

From time to time, our site may contain typographical errors, inaccuracies, or omissions related to product details, pricing, promotions, shipping fees, transit times, and availability.

We may correct errors and update information at any time without notice, including after an order is submitted. We are not obligated to update or clarify information unless required by law.

SECTION 12 — PROHIBITED USES

You are prohibited from using the site or its content:

(a) for unlawful purposes;
(b) to encourage others to violate laws;
(c) to violate regulations, rules, or ordinances;
(d) to infringe intellectual property rights;
(e) to harass, abuse, insult, harm, defame, intimidate, or discriminate;
(f) to submit false or misleading information;
(g) to upload malware or disrupt the Service or other websites;
(h) to collect or track others’ personal data without permission;
(i) for spam, phishing, scraping, or similar abusive behavior;
(j) for obscene or immoral purposes;
(k) to bypass or interfere with security features.

We may terminate your access if you violate prohibited use rules.

SECTION 13 — DISCLAIMER; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that results obtained from using the Service will be accurate or reliable.

We may suspend or terminate the Service at any time without notice.

Your use of the Service is at your sole risk. Products and services are provided “as is” and “as available,” unless explicitly stated otherwise.

To the maximum extent permitted by law, Victoria Whitmore Atelier is not liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products, including lost profits, lost revenue, lost savings, data loss, or replacement costs.

Where certain jurisdictions do not allow limitation of liability, our liability is limited to the maximum extent permitted by applicable law.

SECTION 14 — INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Victoria Whitmore Atelier and our affiliates, partners, directors, officers, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand (including reasonable legal fees) arising from your breach of these Terms, violation of any law, or infringement of third-party rights.

SECTION 15 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law, and the remainder of the Terms will remain valid and enforceable.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or by us.

You may terminate by stopping use of our website and services. We may terminate or suspend your access at any time if we believe you have violated these Terms. You remain responsible for any outstanding amounts owed up to the termination date.

SECTION 17 — ENTIRE AGREEMENT

These Terms, along with any policies posted on our site, constitute the complete agreement between you and Victoria Whitmore Atelier regarding use of the Service and replace all prior agreements, communications, and proposals.

Any ambiguity in interpretation will not be construed against the drafting party.

SECTION 18 — GOVERNING LAW

These Terms and any separate agreements for services we provide will be governed by and interpreted in accordance with the laws of the Netherlands.

SECTION 19 — REFUSED OR UNCLAIMED PACKAGES

If a package is refused at delivery or not collected from a pickup point and is returned to us, a $25 fee may be deducted from the refund to cover processing and shipping-related costs.

SECTION 20 — CHANGES TO THESE TERMS

We may update these Terms at any time by posting a revised version on this page. It is your responsibility to check for updates. Continued use of the site after changes are posted means you accept the updated Terms.

SECTION 21 — CONTACT

If you have questions about these Terms & Conditions, contact us at:
info@victoriawhitmoreatelier.com